Replacement of nonconforming product

User has the right under Act. 55, par. 1 of the Law on Consumer Protection, to give the resulting product within seven working days of receipt of goods without payment of compensation or damages. In this case Slushalki.net will reimburse the consumer amounts paid by him not later than 30 days from the date on which the consumer has exercised his right to abandon the goods under Act. 55, par. 6 of the Law on Consumer Protection.
User shall keep the goods received by Slushalki.net, their quality and safety during the term of art. 55, para 1 of the consumer. To be returned to the products purchased, provided that they must be in an excellent presentation, without being used without being disturbed integrity of the container.

Products must meet as it is received by the user. Return and failure are not subject products which do not meet these conditions.
In the case of manufacturing defect, which is established upon receipt of the product, the customer returns it at the expense of the shop and sent another product as requested. In this case, transport costs are borne by the Slushalki.net.
Upon return of goods purchased by customer in accordance with Act. 55, paragraph 1 of the Law on consumer protection, transport costs are borne by the client and not reimbursed.
If the receiving of goods, it is torn or damaged due to improper packaging or a lack transportation, and insurance claim will be honored only in the presence of the courier. In this case, immediately contact us or refuse to accept goods. When the messenger is gone now, and insurance claim will be rejected. Claim is validated by observation in the courier waybill. A report, which described the findings of the state consignment and packing her if you are taking shipment of your responsibility and not pursue their claims before the courier, the claim is considered invalid.